Welcome to City Supplies Co. By accessing or using our website, you agree to the practices described in this Privacy Policy. We are committed to protecting your personal information and ensuring transparency about how your data is collected, used, and safeguarded.
Information We Collect
We may collect personal information that you voluntarily provide when placing an order, contacting us, or subscribing to updates. This information may include:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order details and purchase history
- Any additional information you provide through customer support inquiries
We may also collect non-personal information such as browser type, device information, IP address, and website usage data to improve user experience.
How We Use Your Information
City Supplies Co. uses collected information to:
- Process and deliver orders
- Provide customer support
- Improve website functionality and user experience
- Send order confirmations and service-related updates
- Respond to inquiries and requests
- Prevent fraudulent transactions and maintain website security
Since we only offer Cash on Delivery (COD), we do not collect or store online payment or credit card information.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance browsing experience, remember preferences, and analyze website performance. These technologies help us improve our services and website functionality.
You can disable cookies through your browser settings if you prefer not to allow tracking technologies.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Information may only be shared with trusted service providers involved in order fulfillment, shipping, customer support, or website operations when necessary.
We may also disclose information if required by law or to protect our rights and security.
Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to maintain secure systems, no method of online transmission or storage is completely secure.
Worldwide Operations
City Supplies Co. operates worldwide. By using our website, you acknowledge that your information may be processed and stored in different countries where our operations or service providers are located.
Your Rights and Choices
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
You also have the option to opt out of receiving promotional emails or marketing communications by:
- Clicking the unsubscribe link included in our emails
- Contacting us directly at [email protected]
Please note that you may still receive order-related or service-related communications after opting out of marketing messages.
Third-Party Services
Our website may contain links or integrations related to third-party services. We are not responsible for the privacy practices, policies, or content of external websites or services.
Changes to This Privacy Policy
City Supplies Co. reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]